Terms of service
Last Updated: Saturday February 1st 2026
OVERVIEW
Welcome to OldenHerb. The terms “we”, “us” and “our” refer to OldenHerb. OldenHerb operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).
OldenHerb is powered by Shopify, which enables us to provide our products and services to you.
By visiting, using or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services.
SECTION 1 – ELIGIBILITY
By using our Services, you confirm that you are at least 18 years old or using the website under supervision of a parent or legal guardian.
You agree to provide accurate, complete and current information when placing an order.
SECTION 2 – PRODUCTS
OldenHerb sells herbal shampoo and herbal hair oil products.
We make every effort to display accurate product descriptions and images. However, actual product color or packaging may slightly vary due to screen settings.
We reserve the right to:
• Modify product descriptions
• Change prices without notice
• Discontinue products at any time
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
We reserve the right to accept or reject any order for any reason.
Orders cannot be cancelled once confirmed and processed.
All purchases are subject to our Refund Policy.
Products are for personal use only and not for resale.
SECTION 4 – PRICING & PAYMENT
All prices are listed in PKR (Pakistani Rupees).
Prices may change without notice.
Shipping charges (if applicable) are shown at checkout.
We accept available payment methods shown at checkout, including Cash on Delivery (if available).
You agree to provide accurate billing and payment information.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates and not guaranteed.
OldenHerb is not responsible for courier delays or circumstances beyond our control.
Once the order is handed over to the courier, risk of loss transfers to the customer.
Please review our Shipping Policy for full details.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website including logos, product names, images, text, graphics and design are the property of OldenHerb and are protected by intellectual property laws.
You may not copy, reproduce, distribute or use any content without written permission.
SECTION 7 – THIRD-PARTY SERVICES
Our store is powered by Shopify.
Any purchases made through our store are directly between you and OldenHerb.
Shopify is not responsible for any product-related claims or transactions between you and OldenHerb.
SECTION 8 – PROHIBITED USE
You agree not to use the website for:
• Any unlawful activity
• Spreading false information
• Harming the website or its functionality
• Attempting unauthorized access
We reserve the right to terminate access if these terms are violated.
SECTION 9 – DISCLAIMER OF WARRANTIES
Our products and Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free access to the website.
Results from using herbal products may vary from person to person.
SECTION 10 – LIMITATION OF LIABILITY
OldenHerb shall not be liable for any indirect, incidental or consequential damages resulting from the use of our website or products.
SECTION 11 – GOVERNING LAW
These Terms shall be governed by and interpreted under the laws of Pakistan.
SECTION 12 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of our website after changes means you accept the updated Terms.
SECTION 13 – CONTACT INFORMATION
For questions regarding these Terms of Service, contact us at:
OldenHerb
Email: salesoldenherb@gmail.com
Phone: +92 305 8488828
Location: Pakistan